Todd Touchton is among a select group of major appliance service technicians in the United States to be certified as a certified appliance professional with a master technician rating.
To achieve this status, Touchton has passed eight examinations, which measure the individual’s skills in consumer relations, diagnostic techniques and repair ability for all types of domestic major appliances. The master technician rating is the highest available level of recognition for technical expertise given by the major home appliance industry.
Touchton joins Terry Marks, Joe Kuhns, Nathan Kreider, Shawn Reimold and 25 other certified personnel at Martin Appliance.
Diagnosing and repairing today’s sophisticated appliances requires special skills and constant training to keep informed about changing technologies. Certification is strictly voluntary and only those who possess extraordinary skills in the field of appliance repair will attempt the rigorous testing procedure.
The Professional Service Association (PSA) is not-for-profit National Trade Association representing independent appliance and electronic service centers. The certification programs developed by PSA are designed to encourage excellence and pride in the industry.